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Terms and Conditions

Last Updated: ………….

1. Introduction

Welcome to Asempa Brand ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website www.asempabrand.com (the "Site") and the purchase of products from us. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site.

2. Acceptance of Terms

By accessing our Site and making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and contributors.

3. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Any changes will be effective immediately upon posting on the Site, with an updated "Last Updated" date. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of the changes.

4. Products

  • Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
  • Pricing: All prices are listed in USD ($) and are subject to change without notice, however we have a currency converter that converts the prices into other currencies. Different platforms have different currency conversion rate, and since we use Stripeon platform, our currency conversion is based on their rate. We reserve the right to modify or discontinue products at any time without liability.

5. Ordering and Payment

  • Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
  • Payment Methods: We accept all payment methods supported by Stripe. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order.

6. Shipping and Delivery

  • Shipping Policies: We offer shipping to [list countries or regions] . Shipping costs and estimated delivery times are provided at checkout.
  • Delivery: We are not responsible for delays caused by the carrier or unforeseen circumstances beyond our control. Risk of loss and title for items purchased pass to you upon our delivery to the carrier, check our FAQ section on how we address this issue .

7. Returns and Refunds

  • Return Policy: You may return eligible items within 7 business days of receipt for a full refund or exchange. Items must be returned in their original condition and packaging. Certain products may be non-returnable; please refer to our Return Policy.
  • Refunds: Refunds will be processed to your original payment method within 5 - 10 business days of receiving the returned item. Shipping costs are non-refundable.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Asempa Brand or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.

9. User Accounts

  • Account Creation: To access certain features of the Site, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
  • Account Security: You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

10. User Conduct

You agree not to use the Site for any unlawful purpose or in any way that may harm, disable, overburden, or impair the Site. Prohibited activities include, but are not limited to:

  • Engaging in fraudulent activities
  • Infringing on intellectual property rights
  • Transmitting viruses or malicious code
  • Interfering with the security or performance of the Site

11. Limitation of Liability

To the fullest extent permitted by law, Asempa Brand shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Site.

12. Indemnification

You agree to indemnify, defend, and hold harmless Asempa Brand, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Site, or your violation of these Terms.

13. Governing Law

These Terms and your use of the Site are governed by and construed in accordance with the laws of United States of America without regard to its conflict of law principles.

14. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Site shall be resolved through [arbitration/mediation] in [Your Jurisdiction] . You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Asempa Brand regarding your use of the Site, superseding any prior agreements.

18. Contact Us

If you have any questions or concerns about these Terms, please contact us via email  at support@asempabrand.comor send us a message through the website.